Product: Glass Doctor Customer Care Clear all filters (4 of 4 reviews match)
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1.9
Details
Their customer service person 'Amanda' was simply rude arrogant and dismissive just horrible, appointment made for Thursday - no show, Friday - No show, re scheduled for Monday - No show, when I called to inquire they denied any such appointment and said it would have...
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#1112689 Review #1112689 is a subjective opinion of poster.
Service
Glass Doctor Customer Care
Pros
  • Customer service
Reason of review
Poor customer service
1.0
Details
Three weeks ago Rick out to measure two windows for replacement and because one at my new residence was unusual in size I told Dr.Go Glass would need 4-5 days to get back with quote. When I heard nothing for 2.5 weeks i called office to get status. It now over 5 weeks...
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#1002610 Review #1002610 is a subjective opinion of poster.
Service
Glass Doctor Customer Care
Reason of review
Poor customer service
1.3
Details
Don't waste your time.They are a PAIN not the fix. Called them on a Monday to replace a window in a door. Granted they had already repaired two previous doors for me but stated someone had to come out to inspect and someone would have to be home. They did not send...
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#921378 Review #921378 is a subjective opinion of poster.
Service
Glass Doctor Customer Care
Reason of review
Poor customer service
i called to get more information in relation to your services and the female that answer not only was she not pleasant to talk to, but rude and instead of asking what I needed or the reason for my call she wanted my personal information upfront. She was rude and didn't...
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#542373 Review #542373 is a subjective opinion of poster.
Service
Glass Doctor Customer Care