Peoria, Illinois
Not resolved
Service Scheduling

My landlord set an appt to get our front bay window fixed they were Johnny on the spot to come do measurements because they knew she was paying the whole amount up front. They canceled/didn’t show to four appointments before finally coming to the fifth just to tell her they couldn’t fix the window after all.

So naturally she asked for her money two months later still no money! She called again two weeks ago and the check they finally did send bounced two times. When she called to tell them the guy said “oh dear” When she went to start talking to him about how ridiculous this situation was he hung up on her.

She tried calling back but was on hold for 15 mins. Un professional and rude I told her after the second appointment they didn’t show up for or call about do go through someone else and she still gave them two more chances, and than they try to steal her money!

Product or Service Mentioned: Glass Doctor Window Repair.

Reason of review: Order processing issue.

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