Latest review first
My landlord set an appt to get our front bay window fixed they were Johnny on the spot to come do measurements because they knew she was paying the whole amount up front. They canceled/didn’t show to four appointments before finally coming to the fifth just to tell her...Read more
Glass Doctor - Ruined my new Caddy
On the way back from buying our SUV a rock hit our windshield. They replaced it because we couldn't get Safelite in time. Now my headliner is so separated from the windshield i can fit my fingers through it!! I'm raging mad! Never ever ever use them.
I will never use this company again! From terrible customer service to repairs not done on time! It took almost three weeks to fix a broken window. I never received a call from them when the window came in. I called and was told they would call me back but they never...Read more
I had my windshield replaced from the Glass Doctor. There are multiple cuts in the paint where they gouged it with the razor blade cutting the old windshield out. There is also damage to the plastic interior columns where they gouged it with a razor blade. There is a...Read more
Their customer service person 'Amanda' was simply rude arrogant and dismissive just horrible, appointment made for Thursday - no show, Friday - No show, re scheduled for Monday - No show, when I called to inquire they denied any such appointment and said it would have...Read more
Glass Doctor appt setter cost me a day when she screwed up. Called back for an explanation, and she claimed I had gotten the date wrong; she recalled setting my appt. When pressed for the make and model of the car she recalled setting, she made some *** up. When I...Read more
Three weeks ago Rick out to measure two windows for replacement and because one at my new residence was unusual in size I told Dr. Go Glass would need 4-5 days to get back with quote. When I heard nothing for 2.5 weeks i called office to get status. It now over 5 weeks...Read more
Don't waste your time. They are a PAIN not the fix. Called them on a Monday to replace a window in a door. Granted they had already repaired two previous doors for me but stated someone had to come out to inspect and someone would have to be home. They did not send...Read more
I was made to pay $50 over the phone before anyone would even come look at my broken window. They had said they would apply this toward the bill. The person who came out quoted a ridiculously high price (over $290) just to replace my single-paned glass in a window on...Read more
I didn't like
- Service or price
Took my Toyota Camry to replace the windshield that was cracked. I called to make an appointment and they gave me a quote number telling me how much I will have to pay when the job will be done. When I went to the shop the technician asked me for the my car's key and...Read more
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